Healthcare
Financial
Assistance
Your Challenge is Our Motivation
Need a medical billing and collection service you can count on?
“Nobody will work harder than us to help you achieve your goals!”
“We know it is frustrating managing insurance claims, dunning self-pay balances, and and waiting forever for payment. Managing patient self-pay balances and insurance claims can be difficult.
We fully understand collecting your outstanding AR is critical to your facility’s success.
We also recognize how much this routine affects your patients’ experience, retention, and goodwill.
Healthcare Financial Assistance is a true Healthcare Revenue Cycle Partner and a leading provider of early-out” (pre-debt collection) services nationwide.
Our healthcare team focuses exclusively on maximizing the recovery of healthcare facilities ranging from small physician billing and collection to large healthcare facilities with thousands self-pay accounts and balances to recover.
HFAs friendly and respectful collection model stresses our never-ending commitment to patient loyalty and goodwill.
With HFA, you can relax knowing we will take care of your patients with the exact same respect and dignity that you offered them…enabling you to concentrate on your facility’s most important mission: quality patient care.
With over 30 years experience, our proven methodology will help your patients resolve their outstanding balances in a reasonable, affordable and responsible manner. Our medical billing strategy delivers results without compromising any patient loyalty. Please see our Services page for a detail list of our healthcare billing services.
Please note that we not only focus on superior results, but also maintaining 100% compliance with all applicable laws and regulations.
In short, we’ve got you covered. We protect your data like it’s our very own. Don’t settle for less anymore!
Call us today to learn more about how we can help you recover more money relieve you of your biggest revenue cycle challenges…GUARANTEED!
“We stress compliance, data security, and your reputation as much as result.”
Areas of Expertise
Early-Out
HFA assumes the role of your business office and encourages self-pay, patient friendly payment arrangements early in the billing cycle. We utilize high impact letters and telephone contacts that immediately stimulates cash flow at a cost that is much more efficient than doing it internally.
Insurance Follow-Up
Imagine the time wasted by your staff on hold with insurance companies or trying to track down patients. HFA leverages its strong relationships with insurance companies to help track current claim status and accelerate timely billing, resubmissions, and payment. This frees up your employees to do more profitable and efficient activities that increase your ROI.
Payment Plan Monitoring
The healthcare provider or HFA establishes a repayment plan, and then we actively monitor the arrangements and account activity.
Charity Care Processing/Approval
Healthcare providers are under increased pressure to provide affordable care to their communities. The responsibility of “Charity Care” has been neglected or difficult for many providers to manage. HFA has solved the problem by converting charity care policies into online portals that walk a patient step-by-step through the process. All the data is accumulated electronically for efficient processing and reports.
Skiptracing
To generate contact, you often have to LOCATE them first. HFA utilizes many of the same databases used by law enforcement to find people others can’t and, thus, recover more money for you.
Hosted Dialer Solutions
Maximizing contact WILL increase recoveries, so ask yourself — Are you regularly calling your patients? Are you doing it manually or with an automated dialer? Could you make 1,000 calls in one hour? Do you have the staffing, software, hardware, and phone lines necessary? HFA offers the ability for healthcare providers to utilize powerful automated dialing tools on a variable cost basis. There is no large investment of money, time, and resources in a new software/hardware installation. Everything is scripted to your needs and managed by our staff to ensure tangible results.
A Challenge Only Becomes an Obstacle When You Let It
We will improve your recoveries!
Virtually all of HFA services are customized to your specific needs.
We listen to your requirements, analyze your operations, and collaborate to build the right solution.
We go the extra mile to ensure our services meet your needs and exceed expectations.
